Telecommunications: Technology is no longer measured in how much bandwidth you have for Internet Access. Basic phone service has more options than ever before. With advances in Voice Over IP (VoIP) technology and smart phones, the voice world has transformed to a state of 24 x 7 Connection. The “Cloud” has taken the business world by storm. Instant messaging, unified communication, video and web conferencing and text to voicemail are a few of the tools that companies are starting to implement in their internal and external communications. The million dollar question is how can a company integrate the services that will actually increase their connection status versus what placing overpriced and unproductive products in operation?